Det er på tide å minne deler av denne bransjen om at passasjerene er kunder. Dere lever av oss. Å behandle oss som et nødvendig onde er dårlig kundebehandling. Vi snakker ikke om en bransje med én stor elefant. Men dessverre en del grevlinger. Jeg bor utenfor sentrum. Litt utenom allfarvei. Det er et stykke til toget, men heldigvis kort vei til buss. Ungdommen i huset busser mye. I går fylte vi på busskortet til husets datter. Hun går på skole i Drammen og pendler. Tog og buss, og må bytte buss en gang på vei hjem. I går var hun på sykebesøk etter skolen og dro hjem sent. Det var mørkt og det pøsregnet. Da hun gikk på bussen som kjører henne hjem satt det en grevling bak rattet. Husets datte
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